If you are into process management, you don’t see services. You see the processes behind them. And even though I was just an ordinary customer, I could see that Lenovo has some key processes that are seriously broken.
A process owner is an entity (a person, a organization or one of its parts), that owns a particular process including all its instances and recorded data. This type of ownership doesn’t necessarily represent a formal ownership right, but rather that the process belongs exclusively to an owner in terms of responsibility and having complete […]
Procesoid isn’t just a web app for tackling workflows. It is also our vision of introducing process management to millions of people that refuse to have to deal with complex methodologies and complicated software. It is a big dream, but we’ve taken quite a few steps to making this a reality over the last quarter.
A closed instance represents a single completed or terminated flow of a process. It is the opposite of an open instance, that is a running, unfinished one. And if the applied methodology or app of process management allows for it, it is usually possible to re-open an already closed instance and continue. I know, I […]
An open instance (also an active, running instance) represents a single unfinished flow of a process. And it is a good practice in process management for each instance, be it an open or a closed (finished) one, to be assigned to a particular accountable individual. Sounds pretty idyllic, right? It may be, but only until […]