A micro process is the smallest business process out there, often comprised of only a few steps, easy as 1-2-3. No matter how short or seemingly unimportant, the opposite is often true. Imagine welcoming a new customer; answering the phone to take orders; cleaning and preparing each restaurant table after every guest — these processes […]
Process auditing represents the highest level of control within an implemented business process and its instances. An audit may be done either formally in accordance with the methodology of the type of business process management (BPM) being used, or rather informally in the case of agile process management. What is important, however, is that through […]
Three years ago we launched the beta version of Procesoid.
Process management cannot claim to be so well-known and it is not as widespread as project management. This may be partly the result of the lack of awareness of it. However, things are looking up.
A process review is a regular, thorough check of an implemented business process and its instances. Typically it’s done by the process owner, chief process officer, process consultant or by a manager of the reviewed process. You can simply see such a review as a type of necessary periodic maintenance. The goal is to make […]