A project is a non-trivial, unique goal, that can be described and has to be achieved within a limited amount of time and with limited resources. Examples can range from building a house, developing a company’s new website, or handling a big commission, to things that are larger in scope like major railroad construction or […]
A creative process represents a very specific fusion of a process (a recurring workflow) and a project (a unique commission or assignment) among creative professionals such as designers, illustrators, writers, copywriters etc. Experienced, top-notch creatives employ and develop their unique creative process to fulfill various creative assignments reliably, no matter how wildly different these may […]
Process management is a systematic, conscientious effort to manage recurring tasks and workflows, i.e. processes. That includes, among other things, mapping or designing, optimisation, actual execution, recording, monitoring and long-term maintenance of those processes and their instances. OMG! That’s a beautiful (and true) definition, but at the same time, it doesn’t tell us a thing […]
A checklist is the simplest form of process – basically it is just a list of tasks describing, for example, a workflow. Procesoid, in addition to such trivial processes, allows for the creation of more complex processes, such as data collection, quality monitoring, etc.
If you are into process management, you don’t see services. You see the processes behind them. And even though I was just an ordinary customer, I could see that Lenovo has some key processes that are seriously broken.